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Email: mddempseypin@gmail.com

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What is your Product or Service Type?

Select Product or Service (Select all that apply):
Application (Browser Based)
Any Browser Based Application.
Application (Desktop)
Any desktop application - windows or mac.
Application (Mobile)
Any Mobile based Application - Apple or Google.
Document
Documents - PDFs, Microsoft Word, Powerpoint, Excel, Publisher, and other document types.
Other
Any other product/service, support using this website, or other needs.
Website
Wordpress, Shopify, SquareSpace, Wix, Hubspot, Webflow, etc.

What Product or Service are you looking for?

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Accessibility Audit
An accessibility audit is a comprehensive evaluation of a website, application, or physical space to determine how well it conforms to accessibility standards like WCAG 2.2 Level AA and performs with assistive technologies. It identifies barriers for users with disabilities and provides a detailed report with actionable, prioritized recommendations to ensure legal compliance.
Accessibility Consult
Accessibility consulting involves evaluating and improving physical, digital, and service environments to ensure they are inclusive for people with disabilities.
Accessibility Statement
(Page or PDF) An accessibility statement is a public-facing document outlining a website or app’s commitment to, and compliance with, accessibility standards like WCAG 2.2 Level AA. It identifies how the platform supports users with disabilities, lists any non-compliant features, and provides contact information for feedback or assistance. It is a legal requirement for public sector bodies in most countries and locations.
ACR/VPAT
A Voluntary Product Accessibility Template (VPAT) is a template used to document the accessibility of IT products. Once completed, this document becomes an Accessibility Conformance Report (ACR), which provides detailed evidence-based insights into how a digital product meets standards like WCAG 2.2, Section 508, and EN 301 549.
Document Remediation
Document remediation involves fixing existing digital files—principally PDFs, Word, and Excel docs—to meet WCAG 2.2 and PDF/UA accessibility standards. This process includes adding proper tag structures (headings, lists, tables), creating logical reading orders, providing alternative text for images, and ensuring high contrast, allowing screen readers and other assistive technologies to interpret the content.
General Support
Support using this website or other support needs.
Playbook Access & Support
Playbook Access provides development and content teams with comprehensive, step-by-step remediation frameworks. This subscription tier grants access to our premium resource library and expert guidance, empowering your internal teams to independently build, test, and maintain accessible digital environments.
Subscription Support (Accessibility Engine)
The Accessibility Engine is our advanced subscription tier designed for continuous compliance monitoring. This service provides ongoing automated scanning, priority technical troubleshooting, and actionable insights to help your organization maintain strict adherence to WCAG, ADA, and Section 508 standards over time.
Website Remediation
Website remediation for accessibility is the critical process of auditing, repairing, and updating digital content—such as websites, apps, and documents—to meet Web Content Accessibility Guidelines (WCAG) 2.1/2.2 standards and other location specific guidelines.

What is your Criteria Target?

Select Criteria Target (Select all that apply):
ADA Compliance
ADA compliance refers to adhering to the Americans with Disabilities Act of 1990, a civil rights law prohibiting discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and public/private places. It ensures equal access to physical spaces and digital content (websites/apps) for people with disabilities.
AODA Compliance
The Accessibility for Ontarians with Disabilities Act (AODA) is a landmark Ontario law passed in 2005 with the goal of making the province fully accessible to people with disabilities by January 1, 2025. It requires public, private, and non-profit organizations to identify, remove, and prevent barriers to accessibility across various aspects of daily life, including digital platforms, employment, and physical spaces.
AS EN 301 549
AS EN 301 549 is the official Australian standard for digital accessibility, serving as a direct adoption of the European standard EN 301 549. It provides a comprehensive framework of technical requirements to ensure that Information and Communication Technology (ICT) products and services are accessible to people with disabilities.
EN 301 549
EN 301 549 is the European Standard for Information and Communication Technology (ICT) accessibility, serving as the technical benchmark for digital inclusion across the European Union. While it heavily incorporates the Web Content Accessibility Guidelines (WCAG), its scope is significantly broader than web content alone.
General
General Support with this website or other support needs.
Section 508
The 2017 Section 508 Refresh (effective Jan 2018) updated U.S. federal accessibility standards to better align with modern technology and international standards. It shifted from product-based to functional requirements, incorporating WCAG 2.0 Level AA guidelines for web content and Information and Communication Technology (ICT). Key goals included improving accessibility for people with disabilities, harmonizing with global standards, and ensuring compliance for hardware, software, and electronic content.
The European Accessibility Act (EAA)
The European Accessibility Act (EAA) is a landmark EU directive (Directive (EU) 2019/882) that mandates strict digital accessibility requirements for a wide range of products and services, effective 28 June 2025. While many previous regulations focused on public sector bodies, the EAA targets the private sector, requiring that essential digital tools—websites, apps, and software—are accessible to people with disabilities.
UK Equality Act (2010)
The UK Equality Act 2010 mandates that service providers, including public and private sectors, make "reasonable adjustments" to ensure digital services (websites, apps, documents) are accessible to disabled people. It protects against discrimination based on disability, requiring proactive, accessible design, such as keyboard navigation, alt text, and screen reader compatibility.
WCAG 2.2 Level AA
WCAG 2.2 Level AA is the current international standard for web accessibility, building upon 2.1 by adding 9 new criteria (totaling 55 A/AA) to better support users with cognitive, motor, and low-vision disabilities. Key updates focus on improving focus visibility, removing complex gestures like dragging, and providing accessible authentication.
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