Privacy Policy

1. Introduction

Welcome to Epicpaths^™. We are committed to respecting your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide when visiting our public website (epicpaths.com) or inquiring about our digital accessibility consulting services.

Note: If you are a user of the Epicpaths Matrix Engine SaaS platform, your data is governed by our separate Matrix Terms of Service and dedicated SaaS data processing agreements.

2. Information We Collect

As a visitor to our public website, we only collect information that is strictly necessary or that you voluntarily provide to us:

• Information You Provide: When you fill out a contact form, request a consultation, or email us, we collect your name, email address, company name, and the contents of your message.
• Automated Technical Data: Like most standard websites, we automatically collect basic log data, IP addresses, and browser types to monitor website security, prevent spam, and understand general user behavior.
• Security & Spam Prevention: To protect our site from spam and automated abuse, we utilize Cloudflare Turnstile. Turnstile runs invisibly in the background to verify human visitors without tracking your behavior, recording your physical interactions, or placing tracking cookies. As a condition of utilizing this security service, your session data processing is subject to Cloudflare’s Turnstile Privacy Addendum.

3. How We Use Your Information

We use the information collected through our public website solely for legitimate business purposes, which include:

• Responding to your inquiries and providing consultation estimates.
• Improving our website’s functionality, security, and user experience.
• Complying with our legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking Technologies

Our website utilizes cookies to ensure baseline functionality and to respect your privacy preferences. For a detailed breakdown of the exact cookies we use and to manage your consent preferences, please visit our dedicated Cookie Policy.

5. Data Retention

We retain contact form submissions and general inquiries for customer service purposes for a limited time, but we do not use the information submitted through them for unsolicited marketing. If we establish a consulting relationship, your data will be retained in accordance with our standard client contracts.

6. Your UK GDPR Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you are entitled to specific rights regarding your personal data:

• The Right to Access: You can request a copy of the personal data we hold about you.
• The Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• The Right to Erasure: You can request that we delete your personal data (“the right to be forgotten”).
• The Right to Restrict or Object: You can request that we limit the processing of your data or object to it entirely.

7. Third-Party Links

Our website may contain links to third-party websites or resources. Please note that we do not control these external sites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any website you visit.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please reach out to us using the contact form on our website or by writing to our designated privacy contact at info@epicpaths.com.